Thank you for choosing 2020 Studio. As a self-service studio, we have established these guidelines to ensure a high-quality environment for all users. Please read the following terms carefully:

1. Booking and Service Scope

• Booking Confirmation: Full payment (100% of the rental fee) is required to confirm a booking. All payments are non-refundable under any circumstances.

• Scope of Service: The rental fee covers venue usage only. It does not include photographers, assistants, lighting technicians, computers, or post-production services. Additional fees apply for extra services.

• Technical Knowledge: The Client needs to have the necessary experience and knowledge to operate studio equipment (e.g., studio lights, triggers). On-site technical guidance is not provided.

• Purpose of Use: The studio must be used strictly for the purpose declared at the time of booking. 2020 Studio reserves the right to charge extra fees or terminate the session immediately if the actual use differs from the declaration.

• Natural Light Disclaimer: Natural light is subject to weather, seasonal, or external factors. The Client accepts these variations, and the studio shall not be held liable for lighting conditions.

2. Time Management and Fees

• Punctuality: Sessions will not be extended due to late arrival. If the Client is over 30 minutes late without prior notice, the session will be treated as a "No-show"; the booking will be cancelled and no refund will be issued.

• Early Entry & Overtime:

  • Early check-in: Entry before the scheduled time will be charged based on the actual entry time.

  • Late check-out: Overtime is charged hourly. Any extension of 5 minutes or more beyond the scheduled end time will be billed as 1 full hour. Departure time is defined as when the Client, all guests, and equipment have completely vacated the studio.

• Extensions: 2020 Studio cannot guarantee on-site extensions. Clients are advised to book sufficient time in advance.

3. Venue Regulations

• Cleanliness: The Client must keep the studio tidy. All trash must be cleared and all equipment/props must be returned to their original positions before departure. A HK$1,500 Cleaning and Restoration Fee will be charged for excessive mess or failure to reset the studio.

• Prohibited Materials: The use of glitter, liquids, or other difficult-to-clean materials is strictly prohibited. The Client shall bear all cleaning costs resulting from the use of such materials.

• Prohibited Activities: The following are strictly prohibited. Violators will be asked to leave immediately without compensation:

  1. Smoking or use of open fire.

  2. Working at heights (exceeding 1.8 meters).

  3. Any illegal activities.

• Damage and Compensation: The Client is liable for any damage to studio property (e.g., lights, backdrops, furniture, etc). Compensation will be based on repair costs or current market replacement value.

4. Rescheduling and Adverse Weather

• Rescheduling Limit: Each booking is entitled to one (1) rescheduling only.

• General Rescheduling:

  • Requests must be made at least 7 days prior to the original booking date.

  • Requests made within 7 days of the booking date will incur a 30% administrative fee based on the total rental amount.

• New Booking Period: The rescheduled date must fall within 30 days of the original booking date (e.g., if the original date is July 8th, the new date must be between July 9th and August 7th).

  • If the Client fails to finalize a new date within this period, the booking will be considered completed and forfeited.

  • Rescheduling is subject to availability; the Client may only select from unoccupied slots.

• Adverse Weather Arrangement:

  • Prior to Session: If a Typhoon Signal No. 8 or above or a Black Rainstorm Warning is in effect 2 hours before the session starts, the Client may reschedule without an administrative fee.

  • During Session: If the aforementioned signals are hoisted during the session, the rental fee will be charged as usual with no refund or makeup time.

5. Liability and Privacy

• Technical Compatibility: The Client is responsible for ensuring their camera is compatible with the studio's triggers. No refunds will be given for equipment incompatibility.

• Personal Safety & Property: 2020 Studio is not liable for any injuries, loss, or damage to personal property belonging to the Client or their guests.

• Lost and Found: Found items will be kept for 7 days. Items not claimed within this period will be disposed of without further notice.

• CCTV Surveillance: The studio is equipped with 24-hour CCTV for:

  • Verifying entry and exit times.

  • Investigating theft or property damage.

**Recordings are deleted on the last day of every month; no copies are retained